PAY STUB FAQ
Here are the answers to the most frequently asked questions about our pay stub services.
We don’t offer a free trial, however there are no set-up fees or cancellation charges. You’ll find our prices are reasonable.
If you are unsatisfied with Paystub.org, we will gladly provide a refund. We ask that you give us feedback so we can improve our service.
No. An active subscriber can generate as many pay stubs as they like.
You can also download a finalized pay stub as many times as you want.
No, but with our subscription pricing, you can generate as many pay stubs as you like.
Monthly or Annual subscription – One low price lets you generate pay stubs for the number of employees corresponding to your subscription amount.
Our documents are legal if the information you provided is accurate. However, you should note that to use them as legal documents, sometimes an authorized person must certify or sign the document.
Yes. We use the latest accounting payroll software to do our calculations, so the deductions are correct.
These items will be on the pay stub:
- Employee details
- Dates covered
- Gross wages
- Net wages
- Hours worked
- Rates paid
Depending on your state, you may need additional deductions or information. For example, New York State requires food service businesses to include a breakdown of tips and wages earned on every pay stub. Include any uniforms or meals the employer provides as “allowances” or “credits.”
You’ll receive the pay stubs as a PDF file.
Usually, a Social Security number is sufficient. Larger companies may use an employee ID as part of their bookkeeping system, but most small businesses don’t use them.
The pay period is up to you, so choose the pay frequency that best fits your business needs. The options include weekly, bi-weekly (every two weeks), semi-monthly (twice per month), or monthly pay periods. Once you choose, be consistent across your workforce. If you pay one employee bi-weekly, pay all your employees bi-weekly.
You will receive your pay stubs or other documents by email immediately once you place the order. Please check your Junk-Mail or Spam folder if you don’t get it.
You need your employee’s full name, address, and a completed W-2 form.
Yes, if you are self-employed or responsible for your employer’s payroll.
You don’t need pay stubs if you are a contractor unless you must represent your income to a lender.
You can backdate pay stubs going back as far as three years. You should always start with the first pay stub and then generate them in sequence to ensure you don’t miss a date. Review each pay stub as you go so you end up with the correct Year-To-Date (YTD) amounts.
No. You must download or email the documents to yourself and then forward the email to the employee.
To add a vacation pay amount, go to the Income page and click “Add Another Income Type” below the “Regular Income” line. Change it from an hourly rate to fixed and enter the pre-calculated amount.
To make YTD amounts appear on a pay stub, go to the Income page and enter previous period amounts in the YTD Income and Deductions section. These amounts will be added to the current period amounts and shown as YTD on the pay stub. Clicking the plus (+) sign opens the YTD Income and Deductions section. Click the “?” in a circle for more instructions.
If you’re unsure about the deductions or other figures, you should speak with an experienced bookkeeper.
Yes. Use the chat button to contact our service agents. Request that we un-finalize the pay stub for you. It only takes a moment to correct and re-finalize it.
Contact Paystub.org customer support, and they can help you delete your account.
Do You Still Have Questions?
Click the chat button and contact us today.